Why Tenants should use RentPro

Tenants like the way RentPro Professional Property Management looks after residential properties. We value and respect tenants and they respond in a positive manner because we deal with them professionally. We know what it is like to be a tenant from our own experience.

Tenants are a key factor in our business, and for successful property management. We strive to achieve a great environment for tenants to be happy in and for them to be respectful of the owners’ property. Our tenant selection process reflects what we look for in a tenant.

The Tenants obligation to RentPro

As a tenant in a RentPro managed property, you will be:

  • Trustworthy
  • Honest
  • Responsible
  • Respectful of other people’s property
  • Proud of having the property look tidy and cared for
  • Accessible – we need to communicate with you on a regular basis
  • Reliable, and pay your rent and outgoings on time


We endeavour to build a good, professional relationship with our tenants. The key ingredient is communication – if maintenance issues arise we expect our tenants to let us know promptly to avoid more damage. In return, as the tenant you can expect RentPro Professional Property Management to respond speedily with an appropriate remedy.

RentPro's obligation to the Tenant

As a tenant, you can expect RentPro Professional Property Management to be:

  • Trustworthy
  • Honest
  • Responsible
  • Respectful of your privacy and right to enjoyment of the property
  • Professional in dealing with the day-to-day running of property management
  • Accessible 24/7 for emergencies
  • Reliable, delivering what we promise
Move-in Terms

RentPro Professional Property Management – Move-in Terms

  • Rent
    2 weeks up front, followed by automatic payments into our trust account. We expect the rent to be paid in one payment as stipulated weekly, fortnightly or monthly in advance.
  • Bond
    4 weeks rent. The bond will be paid to, and held by, the Department of Building and Housing. You will receive an official confirmation letter.

Have a Question?

Call us now on (07) 571 4002, complete the online application form or email info@rentpro.nz for an application form or any other query or request.

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about us
RentPro Professional Property Management is a full-service residential property management company that is designed by property owners to meet their precise needs – not by property managers with their own agenda. We know what works best for our fellow owners, and we have years of successful property management experience in Tauranga, Mt Maunganui and Papamoa.